^Field Services Support Engineer - New York - 6169429

Accenture • New York, NY • 6h ago

Job Description:We are looking for an Onsite Infrastructure Engineer to provide hands-on technical support at client locations. The role involves traveling between sites to manage, install, maintain, and troubleshoot IT infrastructure, including desktops, servers, and network equipment. You will assist with software installations, desktop management, and troubleshooting, sometimes working under the guidance of remote L2/L3 engineers. As an IT "smart hands" resource, you'll support both routine and escalated issues.

Key Responsibilities:

Be stationed at or travel to client sites to provide technical support

Install, configure, and troubleshoot desktop software and hardware

Support server and network infrastructure setup and maintenance

Assist with routine hardware/software maintenance and updates

Work under remote L2/L3 engineer guidance for complex issues

Act as "smart hands" for remote teams, executing tasks as needed

This role is 100% onsite with the client in New York City, NY

Basic Qualifications:

Minimum 2 years work experience

Experience with IT infrastructure support, servers, desktops, networking

Strong desktop management and software troubleshooting skills

Ability to handle system installations, updates, and repairs

Excellent communication and customer service skills

Willingness to travel between client sites as required.

Preferred Qualifications:

Customer Technical Support

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 2/27/26.

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:

Accenture Flex Jobs (https://www.accenture.com/us-en/careers/local/flexcareers#block-section-total-rewards)

Role Location Hourly Salary Range

California $35.00 to $45.00

Cleveland $35.00 to $45.00

Colorado $35.00 to $45.00

District of Columbia $35.00 to $45.00

Illinois $35.00 to $45.00

Maryland $35.00 to $45.00

Massachusetts $35.00 to $45.00

Minnesota $35.00 to $45.00

New York $35.00 to $45.00

New Jersey $35.00 to $45.00

Washington $35.00 to $45.00

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.?All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.?Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the?Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-3/Accenture-Equal-Employment-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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